Privacy Policy

Effective Date: September 23, 2026

Mavook LLC, ("Mavook," "we," "us," or "our"), respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you when visiting our website or engaging with our services.

1. Who We Are

Mavook LLC is a creative company providing creative, branding, website design, and digital services while developing and operating independent business ventures.

Business Name: Mavook LLC
Business Address: 2833 Crockett Street, Suite 202, Fort Worth, TX 76107
Email: info@mavookgroup.com
Phone: +1 (945) 317-8922

2. Information We Collect

We may collect personal and business information when you visit our website, submit a contact form, request a quote, communicate with us, or purchase our services.

The information we may collect includes:

Contact Information: Name, email address, phone number, and mailing address.
Business Information: Business name, website, industry, and other information you provide about your company or project.
Project Information: Design preferences, brand assets, business materials, project requirements, and other information necessary to provide our services.
Payment Information: Billing details and transaction records associated with purchases or services. Payment card information may be processed directly by third-party payment processors.
Technical Information: IP address, browser type, device information, operating system, referring URLs, and website usage information.
Communication Information: Messages, inquiries, feedback, and correspondence submitted through our website, email, or other communication channels.

We do not intentionally collect sensitive personal information unless it is necessary for a specific service and appropriate authorization has been obtained.

3. How We Use Your Information

We use collected information for legitimate business purposes, including:

Responding to inquiries and communication requests.
Providing quotes, proposals, and service information.
Delivering and managing creative and digital services.
Processing payments and maintaining transaction records.
Communicating project updates and important service information.
Sending newsletters, promotional materials, and business updates where permitted.
Improving our website, services, and customer experience.
Maintaining website security and preventing fraudulent activity.
Meeting applicable legal, regulatory, and accounting obligations.

We do not use your personal information for purposes unrelated to those disclosed in this policy without an appropriate legal basis or consent where required.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve functionality, understand visitor behavior, analyze website performance, and enhance the browsing experience.

These technologies may collect information such as pages visited, time spent on the website, browser information, and general usage patterns.

We may use third-party analytics or website services to help understand how visitors interact with our website.

You can manage or disable cookies through your browser settings. Some website features may not function as intended if certain cookies are disabled.

Where required by applicable law, we will request consent before using non-essential cookies or similar tracking technologies.

5. How We Share Information

We do not sell your personal information for monetary consideration.

We may share information with trusted third-party service providers when necessary to operate our business and deliver our services. These may include:

Website hosting and infrastructure providers.
Payment processing and billing providers.
Email marketing and communication platforms.
Customer relationship management and project management platforms.
Website analytics and performance tools.
Professional advisors, including legal and accounting professionals.

These providers may access personal information only as reasonably necessary to perform their services or as otherwise permitted by law.

We may also disclose information when required by law, to protect our legal rights, to prevent fraud, or in connection with a business restructuring, merger, acquisition, or transfer of business assets.

6. Our Business Ventures

Mavook develops and operates independent ventures, including Luxe Digitals, Market Mavs, and Mavzie.

These businesses may have their own websites, platforms, privacy practices, and terms of service. Information submitted directly to one of these businesses may be subject to its applicable privacy policy.

Where information is shared between Mavook LLC and an affiliated venture for legitimate operational purposes, it will be handled in accordance with applicable privacy requirements and the disclosures provided at the time of collection.

7. Data Retention and Security

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business records, provide services, resolve disputes, and comply with applicable legal obligations.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information, including the right to:

Request access to personal information we maintain about you.
Request corrections to inaccurate personal information.
Request deletion of personal information, subject to applicable exceptions.
Obtain a copy of certain personal information in a portable format.
Opt out of certain processing activities, including targeted advertising or the sale of personal data where applicable.
Withdraw consent where processing is based on consent.

Residents of Texas and other applicable jurisdictions may have additional rights under their respective privacy laws.

To submit a privacy-related request, contact us at info@mavookgroup.com. We may need to verify your identity before processing certain requests.

If we decline a request where an applicable privacy law provides an appeal right, you may appeal by replying to our decision or contacting us at the email address above with the subject line "Privacy Rights Appeal."

9. Third-Party Websites

Our website may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices, security, or content of external websites.

We encourage visitors to review the privacy policies of any third-party services they access.

10. Children's Privacy

Our website and services are intended for businesses and individuals aged 18 or older. We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected without appropriate authorization, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, website functionality, technology, or applicable legal requirements.

Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Mavook LLC
2833 Crockett Street, Suite 202
Fort Worth, TX 76107

Email: info@mavookgroup.com
Phone: +1 (945) 317-8922