Terms & Conditions

Effective Date: September 23, 2026

Welcome to Mavook. These Terms & Conditions govern your access to and use of the Mavook website and the services provided by Mavook LLC ("Mavook," "we," "us," or "our").

By accessing our website, submitting an inquiry, requesting a proposal, or engaging our services, you acknowledge that you have read and agree to these Terms & Conditions.

If you do not agree with these terms, please discontinue use of our website and services.

1. About Mavook LLC

Mavook LLC is a creative company based in Fort Worth, Texas.

Our business includes direct creative and digital services, as well as the development and operation of independent ventures.

Our direct services may include:

Brand strategy and brand identity development.
Website design and development.
White-label creative and design services.
Digital marketing and email marketing.
Creative consulting and related digital services.

Our independent ventures may include separate products, services, and platforms that operate under their own applicable terms and policies.

2. Services and Project Agreements

All services are provided according to the scope, deliverables, timeline, and pricing agreed upon between Mavook and the client.

Depending on the project, services may be governed by a separate proposal, service agreement, statement of work, or contract.

Where a separate written agreement exists, its specific terms will govern the applicable project in the event of a conflict with these general Terms & Conditions.

Mavook reserves the right to decline projects, modify service offerings, or discontinue services at its discretion.

3. Payments and Deposits

Payments for services are established through individual proposals or service agreements.

Unless otherwise agreed in writing:

A deposit is required before work begins.
Deposits are non-refundable, including when a client chooses not to proceed after reserving the project.
Remaining balances must be paid according to the agreed payment schedule.
Additional work outside the agreed scope may require additional fees.
Work may be paused or withheld when required payments are overdue.

Clients are responsible for ensuring that payments are made on time and that billing information is accurate.

4. Project Responsibilities

Clients are responsible for providing the information, content, materials, approvals, and feedback reasonably necessary for Mavook to complete the agreed services.

This may include:

Written content, images, and brand assets.
Business information and project requirements.
Website access, account credentials, and necessary permissions.
Timely feedback and approvals.

Project timelines may be affected by delayed materials, approvals, or communication from the client.

Mavook is not responsible for delays resulting from circumstances outside its reasonable control.

5. Revisions and Scope Changes

The number of revisions and the scope of included work will be established in the applicable proposal or service agreement.

Requests that materially change the original project scope may require additional fees and revised timelines.

Mavook will communicate significant scope changes and obtain client approval before proceeding with additional billable work.

6. Intellectual Property and Ownership

Unless otherwise agreed in writing, ownership of final, approved, and fully paid-for custom deliverables will transfer to the client upon receipt of all applicable payments.

Until full payment is received, Mavook retains ownership of the applicable deliverables and may withhold final files, website access, or other materials.

Mavook retains ownership of its pre-existing intellectual property, including proprietary methods, templates, frameworks, processes, tools, and reusable design components.

Third-party assets, fonts, stock imagery, software, plugins, and other licensed materials remain subject to their respective licensing agreements. Clients are responsible for any ongoing licenses or subscriptions required for their continued use, unless otherwise agreed.

Mavook may request permission to display completed projects in its portfolio, website, marketing materials, or social media. Client work will not be publicly shared where a written confidentiality agreement prohibits disclosure.

7. White-Label Services

Mavook may provide creative and digital services to agencies, businesses, and other partners on a white-label basis.

Unless otherwise agreed in writing:

Mavook will perform the agreed services behind the scenes.
The partner may present completed deliverables under its own brand.
The partner is responsible for its relationship, pricing, billing, and communication with its end clients.
The partner must obtain all necessary permissions and approvals from its clients.
Mavook is not responsible for disputes between the partner and its end clients.

Partners may not represent Mavook's proprietary materials, processes, or intellectual property as their own independently developed products.

Any additional confidentiality, non-solicitation, or exclusivity arrangements must be established in a separate written agreement.

8. Third-Party Platforms and Services

Our work may involve third-party platforms, including website builders, hosting providers, payment processors, email marketing services, domain registrars, and other software providers.

Mavook does not own or control these third-party platforms and is not responsible for their independent operations, outages, service changes, pricing adjustments, security incidents, or discontinuation.

Clients are responsible for maintaining their own third-party accounts, subscriptions, and licenses unless otherwise agreed in writing.

9. Website Content and Acceptable Use

Visitors agree not to:

Use our website for unlawful purposes.
Attempt to gain unauthorized access to our website or systems.
Introduce malicious software, code, or harmful materials.
Copy, reproduce, or distribute website content without permission.
Misrepresent their identity or submit fraudulent inquiries.

All website content, including written materials, graphics, branding, and design elements, is protected by applicable intellectual property laws unless otherwise indicated.

10. No Guarantee of Results

Mavook provides creative, branding, website design, and digital marketing services based on professional experience and agreed project objectives.

However, we do not guarantee specific business outcomes, including:

Increased sales or revenue.
Search engine rankings or specific SEO results.
Website traffic or conversion rates.
Marketing campaign performance.
Customer acquisition or business growth.

Results depend on numerous factors outside our control, including market conditions, competition, client implementation, and third-party platforms.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Mavook LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.

Mavook is not responsible for losses arising from third-party service interruptions, unauthorized access to third-party accounts, client-provided materials, or circumstances outside our reasonable control.

Nothing in these Terms & Conditions excludes liability that cannot legally be excluded or limited under applicable law.

12. Indemnification

You agree to indemnify and hold harmless Mavook LLC and its representatives from third-party claims, liabilities, damages, and reasonable expenses arising from your unlawful use of our services, your violation of these terms, or materials and content you provide without the necessary rights or permissions.

13. Governing Law

These Terms & Conditions are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any legal action arising from these terms or our services will be brought in a court of competent jurisdiction located in Tarrant County, Texas, unless applicable law requires otherwise.

14. Changes to These Terms

Mavook reserves the right to update these Terms & Conditions at any time.

Revised terms will be published on this page with an updated effective date. Continued use of our website following the posting of revised terms constitutes acceptance of the updated terms to the extent permitted by law.

15. Contact Information

For questions regarding these Terms & Conditions, please contact:

Mavook LLC
2833 Crockett Street, Suite 202
Fort Worth, TX 76107

Email: info@mavookgroup.com
Phone: +1 (945) 317-8922